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frequently asked questions

Sea & Me's Frequently Asked Questions (FAQ) page provides helpful information about our 360º Ethical Company and our zero-waste personal care products. Learn more about our natural and organic ingredients, our commitment to sustainability, and our ethical business practices. Find answers to common questions about shipping, returns, and product information. Choose Sea & Me for eco-friendly personal care products that are good for you and the planet.

  • Is Sea & Me an ethical business?
    Sea & Me is a 360º Ethical Company specializing in eco-friendly personal care products. Our zero-waste soap and shampoo bars, made from natural and organic ingredients, are free from harmful chemicals. We are committed to sustainability and ethical business practices, including our management ethics. Our company values the farmers welfare, the environment and our planet. We aim to impact the world through our ethical business practices positively. Choose Sea & Me for high-quality, ethical personal care products that protect you and the planet.
  • WHAT ARE THE PRODUCTS AVAILABLE?
    The products are available in shop page on the website.
  • IS FREE DELIVERY AVAILABLE?
    We offer a free delivery pan India when you purchase for Rs1000 and above.
  • HOW TO MAKE PAYMENT?
    Once you decide your products, add them to cart. This will notify us. We will share bank transfer details.
  • DO YOU ADD CAUSTIC SODA TO YOUR SOAPS?
    Yes, sodium hydroxide is an alkali used for saponification of the oils that solidify them into solid soaps. After saponification, all the lye is reacted and nothing is left. We additionally cure our bars for more than a month that ensures no caustic soda is left. All our soaps and shampoo bars are superfatted to leave some extra oils that can provide more moisturising effect.
  • ARE YOUR SOAPS SAFE FOR BABIES?
    Honestly, babies don't need any soaps as they don't go out exploring the urban jungle like adults. But, if your baby boss demans soap bubbles for bath time, go ahead without fear! Our soaps are made with just saponified organic plant oils with herbs, that do not cause any skin irritation or discomfort. No essential oils, no mica, no additives, no allergens make our soaps gentle and safe for all types of skin. Isn't that awesome?
  • WHAT IS THE SHELF LIFE OF SOAP?
    Solid soaps are not supposed to expire. As the oils are saponified, there is nothing left to spoil really. Only changes in color happen because we do not use artificial colors or any additives. the herbs in the soap oxidize in exposure to air and may fade over time. But the soap is always as effective as it was meant to be. Personally I love using 2 years old bars because they age and become long-lasting bars and do not melt away in moisture.
  • WHY MY SOAP IS STICKY?
    The soaps might appear glossy and sticky on top due to the natural glycerin present in them. Industrial soap companies and soaps made by melt n' pour method, have this natural glycerin stripped off and sold commercially. We disagree to this way of manufacturing and strictly follow cold-process method for all our soaps.
  • WHAT IS THE WEIGHT OF THE BARS?
    Being handmade, the weight varies from each soap. They fall between 120 to 150 grams.
  • HOW MANY WASHES DO THE BARS LAST FOR?
    The soap or shampoo bars last depending on our usage. If the bar is kept dry after use and used every day, it will last around 1 - 2 months. But there are a lot of variables that decide the longevity of the bars.
  • WHY THERE IS NO FRAGRANCE IN MY SOAPS?
    There are a few reasons that we don’t add fragrances like scents or essential oils. Allergies- There are several essential oils that can cause allergic reactions to skin and we wouldn’t know until we use it on us. We wish to keep our soaps allergen-free, and suitable for disease prone skin types too. Sensitivity- To make all our soaps and shampoo bars suitable for all skin types including supple baby skins, we avoid essential oils as they can irritate cuts, pores and other skin conditions. Natural oils- Not all essential oils are distilled naturally with plants. Many are synthetically prepared and sold as essential oils. During our sourcing we found the supplier to be unreliable and thus to prevent any mishaps, we are not buying any essential oils. Maybe when we have the potential to set up a small distillery for our own use, or source directly from indigenous people in forests, we can with full confidence extract pure essential oils from plants! Cost effective- So real essential oils are a luxury and cost quite a bit. They are not overpowering, hence we have to use a lot of it to actually have the smell lingering In the cold processed soaps even after several weeks of curing period. We found it to be wasteful and also increasing the ingredient costs. We might release a series of luxury soaps with real essential oils in the near future. Focus on the herbs- All our soaps are crafted with extra care and knowledge to draw out the medicinal properties of certain herbs that go into the final product. To let these herbs provide their maximum benefits, we do not add essential oils to the herbs focused soaps and shampoo bars. We would love to create an essential oil soap series that focuses on the benefits from the oils themselves.
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